Klarbe
1. What data we collect
Account data (name, email, organization), operational data you upload (staff, routes, vehicles), and technical usage data (access logs, IP address).
2. How we use it
To provide and improve the service, offer support, bill, and meet legal obligations. We do not sell your personal data.
3. Legal basis and compliance
We process data in accordance with applicable law, including Law 25 (Quebec), PIPEDA (Canada) and CCPA (California), as applicable to your jurisdiction.
4. Third parties and subprocessors
We use infrastructure, payment and communication providers that process data on our behalf under confidentiality agreements. The list of subprocessors is available on request.
5. Retention
We keep data while your account is active and for as long as needed to meet legal obligations. We then delete or anonymize it.
6. Security
We apply technical and organizational measures (per-organization isolation, access control, encryption in transit) to protect data.
7. Your rights
You can access, correct, export or request deletion of your personal data. To exercise these rights, contact us.
8. Controller and contact
For privacy matters or to exercise your rights, write to us at privacy@klarbe.com.